FAQs

FAQs

What should I do if I receive a damaged or defective product?

If your product arrives damaged or defective, please contact us right away at support@PADELVORTEX.com. We’ll assist you with arranging a replacement or processing a refund.

What forms of payment do you accept?

We accept all major credit cards and various payment options including PayPal, Amazon Pay, Google Pay, Meta Pay, and Apple Pay.

Where are your orders shipped from?

All orders are shipped from our facilities in the USA.

How long will it take to receive my order?

Orders are dispatched from our warehouse in California. Delivery times vary based on the shipping method selected and the warehouse location. Here are our shipping options:

- **Flat Rate $15.00 Shipping** (any order size): Delivery typically takes 2 - 4 business days.


You can choose your preferred shipping method during checkout.